Sari, F.P. , Rosiana, I.M. , Merlin, K. , Purwanto, Q.A. , Febriana, L.H. and Pangestuty, A. 2024. Analisis Kepuasan Konsumen Berdasarkan Service Quality Menggunakan Metode Customer Satisfaction Index (CSI) dan Importance Performance Analiysis (IPA). Journal of Economics and Business Research (JUEBIR). 3, 1 (Jun. 2024), 19–28. DOI:https://doi.org/10.22515/juebir.v3i1.9162.