SARI, F. P. .; ROSIANA, I. M. .; MERLIN, K. .; PURWANTO, Q. A. .; FEBRIANA, L. H. .; PANGESTUTY, A. . Analisis Kepuasan Konsumen Berdasarkan Service Quality Menggunakan Metode Customer Satisfaction Index (CSI) dan Importance Performance Analiysis (IPA). Journal of Economics and Business Research (JUEBIR), [S. l.], v. 3, n. 1, p. 19–28, 2024. DOI: 10.22515/juebir.v3i1.9162. Disponível em: https://ejournal.uinsaid.ac.id/index.php/juebir/article/view/9162. Acesso em: 26 apr. 2025.