THE INFLUENCE OF CONSUMER CHARACTERISTICS AND SITUATIONAL FACTORS ON ONLINE IMPULSIVE BUYING OF FASHION PRODUCTS
DOI:
https://doi.org/10.22515/jmif.v3i1.6644Keywords:
Consumer Characteristics, Situational Factors, Impulsive Buying During a PandemicAbstract
This study aims to analyze the influence of consumer characteristics (impulse buying tendencies, shopping enjoyment tendencies, and consumer moods) and situational factors (individual situation, website quality, motivational activity by retailers, and product attributes) on online impulsive purchases of fashion products in the past pandemic. The population in this study were people who live in Surakarta and Solo Residency with a sample of 100 respondents. The data collection method used a questionnaire, and was processed using the Partial Last Square (PLS). Data analysis used in this study included instrument tests, classic assumption tests consisting of multicollinearity tests, Goodness of Fit (GoF) tests and partial tests (t-test). The results of the study show that first, there are four accepted hypotheses where the factors that influence online impulsive purchases of fashion products are shopping enjoyment tendencies, shopping enjoyment tendencies, consumer moods, and product attributes. Second, other factors such as individual situation, website quality, and motivational activity by retailers are not the determining factors.
Downloads
References
Amos, C., Holmes, G. R., & Keneson, W. C. (2014). A meta-analysis of consumer impulse buying. Journal of Retailing and Consumer Services, 21(2), 86–97. https://doi.org/10.1016/j.jretconser.2013.11.004
Arnold, M. J., & Reynolds, K. E. (2003). Hedonic shopping motivations. Journal of Retailing, 79(2), 77–95. https://doi.org/10.1016/S0022-4359(03)00007-1
Atulkar, S., & Kesari, B. (2018). Role of consumer traits and situational factors on impulse buying: does gender matter? International Journal of Retail and Distribution Management, 46(4), 386–405. https://doi.org/10.1108/IJRDM-12-2016-0239
Badgaiyan, A. J., & Verma, A. (2015). Does urge to buy impulsively differ from impulsive buying behaviour? Assessing the impact of situational factors. Journal of Retailing and Consumer Services, 22, 145–157. https://doi.org/10.1016/j.jretconser.2014.10.002
Badgaiyan, A. J., Verma, A., & Dixit, S. (2016). Impulsive buying tendency: Measuring important relationships with a new perspective and an indigenous scale. IIMB Management Review, 28(4), 186–199. https://doi.org/10.1016/j.iimb.2016.08.009
Bahrainizad, M., & Rajabi, A. (2018). Consumers’ perception of usability of product packaging and impulse buying. Journal of Islamic Marketing, 9(2), 262–282. https://doi.org/10.1108/jima-04-2016-0030
Barakat, M. A. (2019). A Proposed Model for Factors Affecting Consumers ’ Impulsive Buying Tendency in Shopping Malls. 7(1), 120–134. https://doi.org/10.15640/jmm.v7n1a10
Baumgartner, H. (2002). Toward a personology of the consumer. Journal of Consumer Research, 29(2), 286–292. https://doi.org/10.1086/341578
Beatty, S. E., & Elizabeth Ferrell, M. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 161–167. https://doi.org/10.1016/s0022-4359(98)90009-4
Bellini, S., Cardinali, M. G., & Grandi, B. (2017). A structural equation model of impulse buying behaviour in grocery retailing. Journal of Retailing and Consumer Services, 36(July 2016), 164–171. https://doi.org/10.1016/j.jretconser.2017.02.001
Chang, H. J., Yan, R. N., & Eckman, M. (2014). Moderating effects of situational characteristics on impulse buying. International Journal of Retail and Distribution Management, 42(4), 298–314. https://doi.org/10.1108/IJRDM-04-2013-0074
Chetioui, Y., & Bouzid, L. El. (2023). An investigation of the nexus between online impulsive buying and cognitive dissonance among Gen Z shoppers: Are female shoppers different? Young Consumers.
Dave, S., & Sondhi, S. (2011). An empirical analysis of the determinants of customer conversion: A cross sectional study of organized retailers in Chattisgarh. Journal of Retail and Leisure Property, 9(5), 465–475. https://doi.org/10.1057/rlp.2011.9
Febrilia, I., & Warokka, A. (2021). Consumer traits and situational factors: Exploring the consumer’s online impulse buying in the pandemic time. Social Sciences & Humanities Open, 4(1), 100182. https://doi.org/10.1016/j.ssaho.2021.100182
Foroughi, A., Buang, N. A., & Sadeghi, R. H. M. (2012). Exploring the Influnce of Situational Factors (Money(Time Avialable) on Impulse Buying Behaviour among Different Etthics. International Journal of Fundamental Psychology & Social Sciences, 2(2), 41–44.
Ghozali, I., & Latan, H. (2015). Partial least squares konsep, teknik dan aplikasi menggunakan program smartpls 3.0 untuk penelitian empiris. Semarang: Badan Penerbit UNDIP.
Gomies, S. J., Tamalene, A. H., & Pattipeilohy, V. R. (2018). Pengaruh ketersediaan uang dan konsumsi hedonis terhadap pembelian impulse produk oleh-oleh khas kota Ambon. Jurnal Maneksi, 07(02), 9–99.
Herabadi, A. G., Verplanken, B., & Van Knippenberg, A. (2009). Consumption experience of impulse buying in Indonesia: Emotional arousal and hedonistic considerations. Asian Journal of Social Psychology, 12(1), 20–31. https://doi.org/10.1111/j.1467-839X.2008.01266.x
Iyer, G. R., Blut, M., Xiao, S. H., & Grewal, D. (2019). Impulse buying : a meta-analytic review. Journal of the Academy of Marketing Science, 48, 384–404.
Jones, M. A., Reynolds, K. E., Weun, S., & Beatty, S. E. (2003). The product-specific nature of impulse buying tendency. Journal of Business Research, 56(7), 505–511. https://doi.org/10.1016/S0148-2963(01)00250-8
Julianti, A. (2020). Kecemasan dan Pembelian Impulsif pada Saat Pandemi Covid-19. UG Jurnal, 14(12), 23–31.
Kang, M., & Johnson, K. K. P. (2010). Let’s shop! exploring the experiences of therapy shoppers. Journal of Global Fashion Marketing, 1(2), 71–79. https://doi.org/10.1080/20932685.2010.10593059
Kemala Dewi, A., & Rachmawati, I. (2020). Pengaruh website quality terhadap impulse buying dengan dimensi shopping value sebagai variabel mediasi (studi pada konsumen e-commerce shopee). Jurnal Mitra Manajemen, 4(9), 1276–1286. https://doi.org/10.52160/ejmm.v4i9.452
Khorrami, M. S. (2015). The Effect of Situational Factors on Impulse Buying and Compulsive Buying : Clothing. International Journal of Management, Accounting and Economics, 2(8), 823–837.
Kotler, P., & Keller, K. L. (2012). Marketing Manajemenn13 (New Jersey).
Kusnanto, D., Haq, A. A. F., & Fahm, I. S. (2020). Pengaruh potongan harga terhadap pembelian impulsif pada pengguna aplikasi grab (grabfood). Jurnal Manajemen, 12(1), 1–9.
Lavuri, R., Jaiswal, D., & Thaichon, P. (2022). Extrinsic and intrinsic motives: panic buying and impulsive buying during a pandemic. International Journal of Retail & Distribution Managemen, 51(2), 190–204.
Lee, W. I., Cheng, S. Y., & Shih, Y. T. (2017). Effects among product attributes, involvement, word-of-mouth, and purchase intention in online shopping. Asia Pacific Management Review, 22(4), 223–229. https://doi.org/10.1016/j.apmrv.2017.07.007
Miao, M., Jalees, T., Qabool, S., & Zaman, S. I. (2020). The effects of personality, culture and store stimuli on impulsive buying behavior: Evidence from emerging market of Pakistan. Asia Pacific Journal of Marketing and Logistics, 32(1), 188–204. https://doi.org/10.1108/APJML-09-2018-0377
Muflih, T. F. (2018). Analisis Pengaruh Faktor Situasional Terhadap Pembelian Impulsif Pada Binjai Supermall. At-Tawassuth, 3(2), 270–293.
Napitupulu, D. (2017). Analysis of factors affecting the website quality based on WebQual approach (study case: XYZ University). International Journal on Advanced Science, Engineering and Information Technology, 7(3), 792–798. https://doi.org/10.18517/ijaseit.7.3.1748
Nasution, A. E., Putri, L. P., & Lesmana, M. T. (2019). Analisis Pengaruh Harga, Promosi, Kepercayaan dan Karakteristik Konsumen Terhadap Keputusan Pembelian Konsumen Pada 212 Mart di Kota Medan. Proseding Seminar Nasional Kewirausahaan, 1(1), 194–199.
Park, E. J., Kim, E. Y., Funches, V. M., & Foxx, W. (2012). Apparel product attributes, web browsing, and e-impulse buying on shopping websites. Journal of Business Research, 65(11), 1583–1589. https://doi.org/10.1016/j.jbusres.2011.02.043
Parsad, C., Prashar, S., Vijay, T. S., & Kumar, M. (2021). Do promotion and prevention focus influence impulse buying: The role of mood regulation, shopping values, and impulse buying tendency. Journal of Retailing and Consumer Services, 61(February), 102554. https://doi.org/10.1016/j.jretconser.2021.102554
Putra, Y. P., & Kusuma, N. I. (2021). Impulse Buying di e-Commerce Tokopedia di Masa Pandemi. Jurnal Ilmu Administrasi Dan Manajemen, 4(1), 2–9.
Salim, M., Oktaviany, P., & Hayu, R. S. (2021). Study of Online Impulsive Buying in Indonesia During Covid-19 Pandemic Outbreak. Asia Pacific Management and Business Application, 010(02), 125–136. https://doi.org/10.21776/ub.apmba.2021.010.02.1
Saran, R., Roy, S., & Sethuraman, R. (2016). Personality and fashion consumption: a conceptual framework in the Indian context. Journal of Fashion Marketing and Management, 20(2), 157–176.
Sekaran, U., & Bougie, R. (2013). Research Methods for Business: A Skill-Building Approach (6 edition). Wiley.
Shephard, A. J., Kinley, T. R., & Josiam, B. M. (2014). Fashion leadership, shopping enjoyment, and gender: Hispanic versus, Caucasian consumers’ shopping preferences. Journal of Retailing and Consumer Services, 21(3), 277–283. https://doi.org/10.1016/j.jretconser.2014.02.006
Thompson, E. R., & Prendergast, G. P. (2015). The influence of trait affect and the five-factor personality model on impulse buying. Personality and Individual Differences, 76, 216–221. https://doi.org/10.1016/j.paid.2014.12.025
Turkyilmaz, C. A., Erdem, S., & Uslu, A. (2015). The Effects of Personality Traits and Website Quality on Online Impulse Buying. Procedia - Social and Behavioral Sciences, 175, 98–105. https://doi.org/10.1016/j.sbspro.2015.01.1179
Yin-Fah, B. C., Osman, S., & Foon, Y. S. (2011). Simulation of Sales Promotions towards Buying Behavior among University Students. International Journal of Marketing Studies, 3(3), 78–88. https://doi.org/10.5539/ijms.v3n3p78
Downloads
Published
Issue
Section
Citation Check
License
Copyright (c) 2023 Intan Destyanawati, Soepatini
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.